Over the last 25 plus years of retailer and manager training, LJT Management Services has developed a set of characteristics and traits of successful dealers. We have quantified this in our unique Business Skills Assessment Program.
The assessment is made up of three basic components.
The training is interactive with tests and exercises that have been designed and developed so that we can assess the results and generate a report for the retailer or wholesaler, (depending on the wholesaler agreement with the retailer).
The report takes into account the General Business Skill factors weighted to allow LJT to provide a score and a detail of the challenges that the retailer or manager will face when they are back at their locations.
This report includes both additional skills necessary and/or the behaviors that need to be adjusted to the realities of the business.
The report can be used by a wholesaler to develop a customized call plan for the retailer.
Also the report can identify specific needs to arrange for additional support by a business coach and/or other resources to strengthen the business operation to improve the retailer’s chances of success in the business.